Terms of Service
Last updated: October 2026
1. Agreement and eligibility
These Terms are a binding agreement between you and Ex Nihilo Development, Lagja Nr. 13, Plazh, Apartment Nr. 6, Durrës, Albania ("we", "us"), operator of TokCloner. By creating an account or using the Service you accept these Terms, our Privacy Policy and our Refund Policy. You must be at least 18 years old and able to form a binding contract. If you use the Service for a business, you represent that you may bind that business.
2. The service
TokCloner analyzes publicly available social media posts and helps you create adapted versions for your own use. You direct the Service to process posts and media you submit. Running the Service requires sending your content to third-party AI and infrastructure providers; you authorize that processing. We provide software; you are solely responsible for how you use the content you create, for your compliance with platform rules, advertising law and intellectual-property law, and for verifying outputs before publishing them.
3. Accounts and API keys
You are responsible for your credentials and API keys, for all activity under your account, and for keeping keys secret. Create separate keys for separate agents and set daily caps where available. Notify us immediately of unauthorized use; you remain liable for charges incurred before we can reasonably act.
4. Acceptable use
You may not use the Service to infringe intellectual-property or privacy rights, to create misleading, deceptive, defamatory or unlawful content, to impersonate others, to violate any platform's terms, to generate prohibited categories of content (including content sexualizing minors), to resell or white-label the Service without our written consent, to reverse engineer or circumvent usage limits, or to disrupt the Service or other users. We may suspend or terminate accounts that violate these rules, with or without notice.
5. Billing, credits and refunds
Paid plans renew monthly until cancelled and include a monthly credit allowance; top-up credits are one-time purchases. Credits are a prepaid usage unit, have no cash value, are non-transferable, are non-refundable and expire as described in the Refund Policy. Costs are shown before each generation. Prices, plans, models and credit costs may change; changes apply to the next billing cycle. Payments are processed by Polar as merchant of record. Except where required by law, all sales are final.
6. Your content and license to us
You keep ownership of content you upload. You grant us the worldwide, non-exclusive, royalty-free, transferable, sublicensable license described in our Privacy Policy to host, process, adapt, display, distribute and use your content and the content generated for you in order to operate, secure, improve and promote the Service, including by sharing it with the providers we use to deliver it. You confirm you hold all rights necessary to submit the content you provide and to grant this license. You are responsible for ensuring your use of source posts and generated content complies with applicable law.
7. Our intellectual property
The Service, its software, models configuration, prompts, interfaces and branding are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable right to use the Service under these Terms. All rights not expressly granted are reserved.
8. Third-party services and content
The Service depends on third-party providers (hosting, AI models, scraping, payments) and processes third-party social content. We do not control and are not responsible for third-party services, their uptime, their outputs, or the content of public posts. Their terms and privacy policies apply to their processing.
9. Availability, changes and termination
The Service is provided on an "as available" basis; features, models and limits may change or be discontinued. You may cancel any time via the customer portal. We may suspend or terminate your access for violation of these Terms, for legal or security reasons, or if your account is inactive or abusive. On termination your right to use the Service ends; sections that by their nature should survive (including content licenses, liability limits, indemnity and dispute resolution) survive.
10. No warranties
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND UNINTERRUPTED OPERATION. AI OUTPUTS MAY BE INACCURATE, INCOMPLETE OR UNSUITABLE; YOU MUST REVIEW THEM BEFORE USE. We do not warrant that outputs are original, non-infringing or legally usable in your jurisdiction.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOST PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE THREE MONTHS BEFORE THE CLAIM AND (B) USD 100. Nothing in these Terms limits liability that cannot be limited by law (such as for willful misconduct or, for consumers, mandatory statutory rights).
12. Indemnification
To the maximum extent permitted by law, you will defend, indemnify and hold harmless Ex Nihilo Development and its officers, directors, employees, contractors and agents from any claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to your content, the posts or media you submit, your outputs, your use of the Service, or your breach of these Terms or of any law or third-party right.
13. Dispute resolution
Before filing a claim, contact hello@tokcloner.com and give us 30 days to resolve it informally. To the maximum extent permitted by law, disputes will be resolved on an individual basis and you waive any right to participate in a class, collective or representative action. Either party may bring an individual claim in small-claims court where it qualifies. This section does not prevent you from bringing matters to a competent consumer-protection authority; it does not apply where prohibited by mandatory law.
14. Copyright complaints
If you believe content on the Service infringes your rights, send a notice with the details required by law to hello@tokcloner.com. We may remove content and terminate accounts of repeat infringers.
15. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Albania, excluding conflict-of-law rules. Subject to section 13 and to mandatory consumer protections, the competent courts of Albania have exclusive jurisdiction.
16. General
If any provision is unenforceable it will be limited to the minimum extent necessary and the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Our failure to enforce a provision is not a waiver. These Terms, the Privacy Policy and the Refund Policy are the entire agreement between you and us regarding the Service. We are not liable for delays caused by events beyond our reasonable control. We may update these Terms; material changes will be announced in the app or by email and continued use constitutes acceptance.